DameWare Remote Support 12.0.3.4010 | 69.2 MB
DameWare Remote Support (DRS) is an affordable and easy-to-use systems administration and remote IT support tool that allows you to simplify and accelerate customer support. Wherever your end-users are located, you can remotely access their systems with the built-in DameWare Mini Remote ******* software, and use the system tools on the DameWare Remote Support console to provide faster remote assistance.
Top 5 Reasons to Use DameWare Remote Support Software
- Remote ******* Windows®, Linux®, and Mac OS® X systems
- Built-in tools for remote system monitoring, AD management, network diagnostics, and more
- Gain remote access to computers inside and outside the network firewall
- Deliver on-the-go remote assistance from iOS® and Android® mobile devices
- Remote IT support software for unlimited end-users
Remotely ******* Desktops, Laptops & Servers
DameWare Remote Support includes Mini Remote ******* (MRC), the award winning desktop sharing software used by thousands of IT pros worldwide for remote IT support. With MRC users can:
- Share a screen with end-users
- Transfer files during remote ******* sessions
- Initiate MRC, RDP or VNC sessions
- Chat with end-users
- Remotely ******* Windows, (Mac OSX) and Linux computers
Securely Access Computers Outside the Firewall
When deployed with the DameWare Central Server & Internet Proxy, DRS lets you provide remote IT support to end-users anywhere in the world. Through the Internet Proxy, users can:
- Initiate secure remote troubleshooting sessions
- Remotely ******* computers outside the firewall
- Communicate with end-users via chat
Centrally Manage Users, Licenses, and Host Lists
DameWare Remote Support now includes the DameWare Central Server & Administration Console with advanced management features. With the Administration Console, users can:
- Manage all DameWare users and permissions
- Create and share the Global Host List
- ******* and activate all DRS and MRC licenses
- View current Internet and mobile sessions
Support End-Users from Your iOS or Android Device
DameWare Remote Support includes a mobile app for Android smartphones and tablets as well as iPhones and iPads. With DameWare Mobile, you can:
- Remotely ******* Windows computers
- Support servers & workstations from Android or iOS devices
- Troubleshoot end-user problems from anywhere
Perform Windows Administration Tasks Remotely
DameWare Remote Support lets you troubleshoot Windows computers remotely WITHOUT having to initiate full remote ******* sessions! DRS includes remote IT support tools that let you:
- Restart services and processes
- Manage disks, shares & peripherals
- Monitor system performance
- View and clear event logs
- Edit registries
Manage Multiple Active Directory Domains
DameWare Remote Support gives you the ability to manage multiple Active Directory domains from one software interface! From the DRS console, you can:
- Unlock user accounts & reset passwords
- Manage Organizational Units
- Update AD extended attributes
- Add users to distribution or security groups
- Edit Group Policies
OS : Windows XP / Vista / 7 / 8 / 10
******** : English
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